Job Summary

JOB REQUIREMENTS AND RESPONSIBILITIES: 

• Make customer phone calls and take appropriate action for each call
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
• Input data into the company computer platform to keep each customer record updated.

 

Minimum Qualification and Skills: 

• Degree Required
• Excellent interpersonal communication skills
• High level of professionalism
• Must be available to work some holidays and weekends
• Problem-solving and Analytical abilities
• Moderate Computer skills

 

 Salary and other Benefits:

• We are looking for strong performers, and in return, we have the best compensation structure for this role.
• Annual Health Insurance Contribution
• Remote working
• Annual “Paid Paid Vacation”. We pay our high performers to vacation.
• Reimbursement for professional events
• An excellent company culture

If you are interested, please send your resume to hr@AspireGrad.com